ARGO's Application Outsourcing services:
- Ensure your IT strategies and business strategies align through:
- Proactive release planning
- Business effectiveness assessment
- Accessibility to best practice template updates
- Keep business functionality and technology up-to-date
- Give you immediate access to technology and business expertise through a dedicated support team
- Enable staff flexibility, making resources available for high-priority efforts
- Reduce or eliminate training and recruiting costs for IT development staff
- Reduce risk through a regimented release program that includes proper monitoring and control
Maintaining Your Solution
Our trained and certified professionals provide full system development life cycle (SDLC) services for scheduled releases, including:
- Value-based enhancement planning
- Requirements and design definition
- Customization and integration
- Test support
Our solution maintenance and release management deliverables include:
- Design specifications
- Cost estimates
- Installation-ready release packages
- Release notes that outline functional changes
- Weekly status reports that inform you of:
- Timeline
- Deliverable milestones
- Progress
- Upcoming activities
- Issues
- Risks
Upgrading Your Solution
Routine version upgrade services keep your version-release software up-to-date. Our upgrade services provide best-practice template updates for licensed modules and services to help you quickly and easily integrate updated modules into your customized solution.
Our upgrade deliverables include:
- Release upgrade packages (coordinated with scheduled releases)
- Module updates integrated with customized solutions
- Semi-annual needs assessment of feature and technology upgrades, with our recommendations
Assessing Your Business
ARGO's financial service experts provide business assessment services that assess your business line for effectiveness and high-quality training.
Our business assessment service deliverables include:
- Interview and survey questionnaire templates
- On-site field interviews and surveys
- Web-based surveys
- Our findings, conclusions, and recommendations for:
- Productivity
- Cost savings
- Compliance
- Employee and customer satisfaction
- Training effectiveness
- Operational opportunities
- Post-assessment action plan coordinated with a scheduled release plan
